Illustrative prototype
Phone agents
A phone agent that answers when nobody can, captures the caller's details in a fixed structure, and hands a complete job request to a human.
Who it is for: Dispatchers and office coordinators at companies where the phone rings more than it gets answered.
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Voice data input
A crew member talks through what they did; the workflow turns it into the same structured ticket fields the office expects.
Who it is for: Field crews and foremen who need to record work without stopping to type.
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Spanish to English translation
Crews report in the language they work in; the office reads and bills in the language it works in, with both versions kept on the record.
Who it is for: Bilingual field crews and the English-language back office that bills their work.
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AP to billing
Vendor invoices are read once, matched to the job they belong to, and carried through to customer billing without a second round of keying.
Who it is for: Accounts payable and billing staff who reconcile vendor costs against jobs.
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